1. Data Controller

Nexalix Technologies S.L.U. CIF: B26841171 Avenida Maisonnave 41, 3ºB, 03003 Alicante, España Email: soporte@nexalixtech.com

2. Data Protection Officer

For any data protection queries, contact our DPO at dpo@nexalixtech.com.

3. Information We Collect

We may collect the following categories of personal data:

Contact information you provide through our demo request form: name, email address, company name, phone number, and message content.
Technical data collected automatically when you visit our website: IP address, browser type and version, operating system, referral source, pages visited, and timestamps (server access logs).
Cookie data: language preference and consent choices. See our Cookie Policy for details.

4. Legal Basis for Processing

We process your personal data on the following legal grounds (GDPR Art. 6):

Consent (Art. 6(1)(a)): When you submit our demo request form or accept optional cookies.
Pre-contractual measures (Art. 6(1)(b)): To respond to your enquiry and evaluate whether our services meet your needs.
Legitimate interest (Art. 6(1)(f)): To maintain website security, prevent fraud, and improve our services. Our legitimate interest does not override your fundamental rights.
Legal obligation (Art. 6(1)(c)): To comply with applicable tax, accounting, and regulatory requirements.

5. Purposes of Processing

We process your personal data for the following purposes:

Responding to demo requests and enquiries
Providing information about our products and services
Maintaining and improving our website and its security
Generating anonymous usage statistics (only with your consent)
Complying with legal and regulatory obligations

6. Data Retention

We retain your personal data for the following periods:

Demo request data: 24 months from submission, unless a contractual relationship is established.
Server access logs: 90 days.
Accounting and billing records: 6 years (as required by Spanish commercial law — Código de Comercio, Art. 30).
Cookie consent records: 180 days (duration of the consent cookie).

After these periods, data is securely deleted or anonymised.

7. Data Sharing and International Transfers

We do not sell your personal data. We may share your data with:

Service providers who process data on our behalf (hosting, email delivery), bound by data processing agreements (GDPR Art. 28).
Public authorities when required by law.

If any data transfer occurs outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs).

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access (Art. 15): Obtain confirmation of whether your data is being processed and request a copy.
Right to rectification (Art. 16): Request correction of inaccurate data.
Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten").
Right to restriction (Art. 18): Request limitation of processing.
Right to data portability (Art. 20): Receive your data in a structured, machine-readable format.
Right to object (Art. 21): Object to processing based on legitimate interest.
Right to withdraw consent (Art. 7(3)): Withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact us at dpo@nexalixtech.com. We will respond within 30 days.

9. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority:

Agencia Española de Protección de Datos (AEPD) www.aepd.es C/ Jorge Juan, 6, 28001 Madrid, España

10. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

11. Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by posting a prominent notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised.

13. Contact

For any questions about this Privacy Policy, please contact us:

Nexalix Technologies S.L.U. Avenida Maisonnave 41, 3ºB, 03003 Alicante, España Email: soporte@nexalixtech.com DPO: dpo@nexalixtech.com