Welcome to Nexalix
Nexalix is an incident management platform for organisations that manage physical infrastructure — water utilities, municipal governments, and field service teams.
This documentation covers everything you need to configure and use the platform effectively.
Where to start
Section titled “Where to start”- New to Nexalix? Begin with the Quick Start guide.
- Setting up workflows? See Incident Templates and SLA Configuration.
- Managing field teams? Learn about Auto-Assignment Rules.
- Need help? Check the FAQ or Troubleshooting pages.
Field app for operators
Section titled “Field app for operators”Once your organisation is set up and users have been invited, operators can install the Nexalix Field app on their phones to report incidents, attach photos, and update statuses from the field — including offline.
- Download on the App Store (iOS)
- Get it on Google Play (Android)
Operators sign in with the same credentials as the web platform.