# Nexalix

> Field operations management platform. Structured incident tracking, configurable workflows, operational analytics, and an offline-first mobile app — for water utilities, municipalities, and any organisation managing incidents in the field.

Nexalix is a SaaS platform built by Nexalix Technologies S.L.U. (Alicante, Spain). It lets operations teams log, dispatch, track, and analyse field incidents with GPS precision. Every aspect is configurable: incident templates, status workflows, assignment rules, analytics formulas, and branding.

## Key Capabilities

- **100% configurable incident templates** — custom fields, statuses, transitions, and permissions
- **Offline-first mobile app** — capture incidents with GPS, photos, and custom fields without network coverage
- **Custom operational analytics** — user-defined formulas over any incident data (resolution rates, costs, SLA compliance, custom KPIs)
- **White-label architecture** — custom branding, colours, and domain for each organisation
- **Modular platform** — activate only what you need: Assets, Citizen Reports, SLA Rules, Cost Reports, KML Network Layers, Auto-Assign
- **Multi-language** — English, Spanish, Portuguese

## Sector Solutions

### Water Infrastructure
Pre-configured for water supply and wastewater operations — pipe bursts, valve failures, sewer blockages, water quality alerts, KML network mapping, and regulatory compliance.
https://nexalixtech.com/sectors/water/

### Municipal Services
Pre-configured for citizen reporting, SLA enforcement, intelligent district routing, and public transparency dashboards — built for cities that answer to their residents.
https://nexalixtech.com/sectors/municipal/

## Use Cases

- Incident management and field operations tracking
- Water network incident tracking and leak management
- Municipal citizen reporting and complaint management
- SLA monitoring and compliance reporting
- Asset lifecycle management for infrastructure
- Regulatory and audit-ready reporting
- Operational analytics and custom KPI dashboards
- Field crew dispatch and GPS-based routing

## Pricing

- **Starter**: Free — up to 3 users
- **Professional**: €15/user/month — up to 10 users
- **Business**: €39/user/month — up to 50 users
- **Enterprise**: €59/user/month — unlimited users

Sector-specific plans (Water, Municipal) available on request.

## Resources

Educational guides and comparisons on field operations management:

- What is Field Operations Management?: https://nexalixtech.com/blog/what-is-field-operations-management
- Field Operations Management vs Help Desk Software: https://nexalixtech.com/blog/field-operations-management-vs-help-desk-software
- How to Digitalize Municipal Incident Management: https://nexalixtech.com/blog/how-to-digitalize-municipal-incident-management
- What is SLA Management for Field Operations?: https://nexalixtech.com/blog/what-is-sla-management-for-field-operations
- How to Reduce Non-Revenue Water with Data: https://nexalixtech.com/blog/how-to-reduce-non-revenue-water-with-data
- Municipal Incident Management Software Comparison: https://nexalixtech.com/blog/municipal-incident-management-software-comparison

## Links

- Homepage: https://nexalixtech.com/
- Water Infrastructure: https://nexalixtech.com/sectors/water/
- Municipal Services: https://nexalixtech.com/sectors/municipal/
- Documentation: https://nexalixtech.com/en/docs/getting-started/
- Resources: https://nexalixtech.com/blog/
- Book a Demo: https://nexalixtech.com/demo/
- Pricing: https://nexalixtech.com/#pricing
- Full LLM context: https://nexalixtech.com/llms-full.txt